Contact Top of the Rock (NYC)
Questions about timed-entry tickets, sunset slots, open-air terraces, visitor access, accessibility routes, or booking changes? We’re here to help—typical replies within one business day.
Get in Touch
For ticket assistance, rescheduling, group bookings, accessibility guidance, or cancellations, email us Monday–Friday, 09:00–17:00 (local time). We’ll reply with clear next steps.
Email Support
To speed things up, please include: preferred date/time, ticket type (General Admission / sunset), number of visitors (adults/youth/children), and any accessibility needs. If you already booked, add your order ID.